Terms & Conditions
Welcome to Style Society Boutique. This website provides information, products and services subject to the following terms and conditions described. By accessing Style Society Boutique you are acknowledging that you have read, understood and accepted, without limitation or qualification, and are bound to Terms and Conditions of Style Society Boutique.
Style Society Boutique ships worldwide, using Australia Posts’ Express Post Platinum services for all orders unless otherwise specified.
We attempt to ship all goods within 2 days of receiving your order. If you would like to follow up on your order please contact us. If for any reason we are unable to fill your order we will notify you within two business working days.
Style Society Boutique is committed to ensuring appropriate privacy standards are maintained to protect the personal information you provide when you access and use our website. We will collect personal details from you such as your name, email address and general contact details.
All private information supplied by customers to Style Society Boutique including names, addresses, credit card details, and email address are never shared, sold to third party companies. We only use your supplied email address to contact you regarding your order.
Security of Personal Information
The security of your personal information is important to us. While we exercise appropriate care in relation to the security of your personal information, no data transmission over the internet can be guaranteed to be completely secure. Style Society Boutique does not warrant the security of any personal information transmitted to us over the internet and you do so at your own risk. For more information regarding your Privacy on Style Society Boutique, please read our Privacy Policy.
Returns
At Style Society Boutique we understand that shopping online for fashion can be challenging. Whether it be that you didn’t get the right size or that the colour didn’t look as great on you as you thought, we are happy to exchange the item(s) or provide you with a store credit within 7 days of your purchase; being the date on your Tax Invoice.
Please notify Style Society Boutique of your intention to return any item within 24 hours of receiving your order via email. Please download and complete the Returns Form (click here) and email to sales@stylesociety.boutique All claims need authorisation from the Style Society dispatch team in order for your claim to be processed. c
ONCE AUTHORISATION HAS BEEN GRANTED: Please send your return item(s) with a copy of your ‘Tax Invoice’ and your ‘Returns Form’ via Registered Post to the address below within 48 hours of receiving your ‘Return Authorisation’ email:
Style Society Boutique
57A Kensington Road
Norwood SA 5067
Alternatively, you may return the item(s) in store with a copy of your receipt within 7 days of your purchase.
To avoid delivery problems, we encourage sending your return back by registered post. Please allow two weeks for processing, from the day you return your package. Customers will be responsible for return shipping and handling charges.
EXCHANGES & CREDIT NOTES
Style Society Boutique will happily exchange your item if it has not been worn, washed or damaged in anyway. Please ensure all original swing tags are intact. Exchanges are subject to availability and also need confirmation from our dispatch department. This has to be done within 7 days of receiving your goods . Please note Style Society will not pay the postage of a return package.
We are happy to offer a credit note if you change your mind once you have received your purchase. Please adhere to the exchange option policies. Please note that our offer of free shipping does not extend to customers using a credit note.
Due to health reasons earrings and hosiery are not able to be returned unless faulty or wrongly described.
PLEASE NOTE - WE DO NOT EXCHANGE/CREDIT OR REFUND SALE ITEMS
REFUNDS
We DO NOT offer refunds for change of mind purchases.
If there is an error with the quantities on site and you have paid for an item which has been sold, we are happy to offer you a refund on this item.
SALE ITEMS
Please note Items on sale are NOT exchangeable or refundable, unless the garment is deemed as faulty by the manufacturer and can not be repaired or replaced.
At Style Society Boutique we make every effort to display the garments and colours as accurately as possible. However as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
Shoes
All Shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted, and may be sent back to the customer at the customer’s expense.
Faulty Goods
Goods are classified as faulty if they are received damaged. All faulty garments must be returned to us within 21 days from the purchase date (7 days to notify us and 7 days to post the garment with the Tax Invoice and Returns Authorisation Number). This is a sufficient amount of time to find a manufacturing fault. All returns after this date will be at the discretion of Style Society Boutique. Where possible we will offer to repair or replace faulty items. If you wish to exchange your item please be aware that we can only replace it for the same product if it is available or a product of the same value or less. You will only receive a full refund if the goods cannot be repaired or replaced.
Replacement
To expedite exchange or replacement to you as quickly as possible, Style Society Boutique will use the information you supplied at purchase. Please be sure to notify us of any changes to your information since your last purchase.
Please note: We only refund shipping costs if the return is a result of an error made by Style Society Boutique.
Damaged Items
As soon as you receive your order, please inspect the parcel or carton containing your purchase for any external damage that may have occurred during transport (Please note; it is normal for parcels or cartons to have scuff marks caused in transit without content being damaged). However, once you have opened your parcel and product damage is apparent please contact us immediately. Please retain all packaging material used for dispatch to enable inspection by Style Society Boutique.
Discount codes
When checking out you will go to paypal.com right away, where Paypal collects your shipping and billing address. After that, you will return to the Style Society Boutique website where you will pick a shipping rate and type in a discount code (if you have a discount code that is 'active'), the price is updated accordingly and, on that same page, you get to finalise your transaction.
Email us at: sales@stylesocietyboutique
Call Us on: (08) 8364 0466
