ESMAEE - WILLOW COAT
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Free Express Delivery when you spend over $100
All online orders over $100 will be shipped with Express Post Satchels. Most post codes are covered for next day delivery, please use Australia post website to find out if your post code is covered for this service.
If your online order is received before 12pm CST, it will be shipped on the day.
Orders under $100.00 will incur an $15.00 Express delivery charge.
Please note that our offer of free shipping does not extend to customers using credit note.
If you select In-store Pick up, please allow at least 24 hours for your item to be available for pick up. Alternatively you can call the selected store to check whether its available for pick up sooner than the 24 hour time frame.
International postage charge for orders under A$350 is A$50 and free for orders over A$350. Please note International postage can take approx 5-10 working days.
A tracking ID is sent to you in an email from Auspost. You can follow the link in that email onto their site, enter the tracking ID and check where your order is.
Please notify Style Society Boutique of your intention to return any item within 24 hours of receiving your order via email. Please download and complete the Returns Form (click here) and email to email@example.com All claims need authorisation from the Style Society dispatch team in order for your claim to be processed. c
ONCE AUTHORISATION HAS BEEN GRANTED: Please send your return item(s) with a copy of your ‘Tax Invoice’ and your ‘Returns Form’ via Registered Post to the address below within 48 hours of receiving your ‘Return Authorisation’ email:
Style Society Boutique
57A Kensington Road
Norwood SA 5067
Alternatively, you may return the item(s) in store with a copy of your receipt within 7 days of your purchase.
To avoid delivery problems, we encourage sending your return back by registered post. Please allow two weeks for processing, from the day you return your package. Customers will be responsible for return shipping and handling charges.
EXCHANGES & CREDIT NOTES
Style Society Boutique will happily exchange your item if it has not been worn, washed or damaged in anyway. Please ensure all original swing tags are intact. Exchanges are subject to availability and also need confirmation from our dispatch department. This has to be done within 7 days of receiving your goods . Please note Style Society will not pay the postage of a return package.
We are happy to offer a credit note if you change your mind once you have received your purchase. Please adhere to the exchange option policies. Please note that our offer of free shipping does not extend to customers using a credit note.
Due to health reasons earrings and hosiery are not able to be returned unless faulty or wrongly described.
PLEASE NOTE - WE DO NOT EXCHANGE/CREDIT OR REFUND SALE ITEMS
We DO NOT offer refunds for change of mind purchases.
If there is an error with the quantities on site and you have paid for an item which has been sold, we are happy to offer you a refund on this item.
Please note Items on sale are NOT exchangeable or refundable, unless the garment is deemed as faulty by the manufacturer and can not be repaired or replaced.
At Style Society Boutique we make every effort to display the garments and colours as accurately as possible. However as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
Please contact Style Society Boutique on (08) 8364 0466 during business hours if you have any questions or concerns regarding your online purchase and eligibility to return your purchase(s) according to this Returns Policy.
Goods are classified as faulty if they are received damaged. Where possible we will offer to repair or replace faulty items. If you wish to exchange your item please be aware that we can only replace it for the same product if it is available. You will receive a full refund if the goods cannot be repaired or replaced.